Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 3–5 business days.
During this time, we:
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Verify your order
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Prepare and package your items
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Hand off the shipment to the carrier
Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 7–12 business days, depending on your location and the carrier.
Total estimated delivery time:
➡️ 10–17 business days (processing + shipping)
These timeframes are estimates and not guarantees.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details.
Please allow 24–48 hours for tracking information to update after dispatch.
Shipping Delays
Delivery delays may occur due to:
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Customs clearance
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Carrier delays
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High demand periods
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Weather conditions
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Events beyond our control
NUBIRA is not responsible for delays caused by the shipping carrier or customs authorities.
Incorrect Address
Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for:
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Orders delivered to incorrect addresses provided by the customer
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Lost shipments due to address errors
Orders returned due to incorrect addresses may require additional shipping fees to be resent.
Lost or Stolen Packages
NUBIRA is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
If you experience an issue, contact us and we will do our best to assist, but replacements or refunds are not guaranteed in these cases.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
NUBIRA has no control over these charges and cannot predict their amount.
Contact Us
For any shipping-related questions, contact us at: